1 of 1 Permanent SMS Jobs in Herefordshire

CX and Communications Executive

Location
Hereford, England, United Kingdom
build, testing, and deployment of daily trading comms (BAU and campaign) and automated customer journeys, ensuring every touchpoint across email, push, SMS, and on-site messaging is relevant, timely, and aligned with commercial goals. Role key responsibilities: Lead the end-to-end build, proofing, and deployment of customer journeys across … Email, Push, SMS, and on-site/in-app messaging Act as the primary execution partner for the CX Lead, turning strategic user stories into functional, live customer journeys. Maintain technical excellence using advanced CRM platform features, including dynamic content blocks, recommendation logic, and segmentation. Execute advanced segmentation and audience ...