2 of 2 Permanent Mac OS Jobs in Hertford

with relocation to a Hertford facility planned later this year, and involves close collaboration with the US IT team. Responsibilities include troubleshooting Windows/macOS, managing Microsoft 365, mobile devices, networking, AV systems, and supporting new starters, while ensuring accurate records and on-going service improvements in a #J ...

person, by phone and via Microsoft Teams; prioritise and resolve helpdesk tickets, keeping users updated and records accurate. Troubleshoot and repair Windows and macOS laptops, desktops and peripherals, printers, scanners, barcode scanners and other operational IT equipment. Support iOS and Android devices, including enrolment, configuration and mobile device management. … laptop hardware and software in a business environment with relevant degree or certification, or equivalent practical experience. Strong working knowledge of Windows, macOS, Microsoft 365 and Outlook. Hands-on Microsoft 365 administration, including Exchange Online, SharePoint, OneDrive, Teams and licence management. Solid troubleshooting skills across PCs, printers, scanners, networks ...