1 of 1 Permanent 3rd Line Support Jobs in Hertfordshire

Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server … administration, in line with business requirements and security needs- contributing to IT projects, in line with business focus- managing and supporting local and cloud services for availability/health/capacity The role will require: - a thorough understanding of troubleshooting IT problems- enthusiasm and initiative to prioritise and resolve issues quickly- excellent team and communications skills … supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting- hardware and life cycle management of servers and workstation/laptops- administering and supporting e-mail server, Active Directory and business continuity- articulating technical concepts to a varied business audience- advising third parties on how their technologies integrate with the core systems- working alongside More ❯