2 of 2 Permanent Cisco IOS Jobs in Hertfordshire

maintaining Microsoft Server/Desktop operating systems, Microsoft 365, and Azure environments Setting up and configuring new laptops, desktops and mobile phones (Android and iOS) Installing and maintaining authorised software Reporting faults and maintaining logs on servers, desktops and laptops Completing internal user desk moves Ensuring all logs … configuration (Point-to-Site and Site-to-Site) and route troubleshooting Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting Knowledge of Cisco Unified Communications Manager (Cisco Unify/Cisco UC) – call routing, telephony administration, and troubleshooting Familiarity with switching, routing and Wi-Fi infrastructure ...

processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. Familiarity with meeting room technologies (e.g., Cisco TP, MTR). Strong network troubleshooting skills. A background in call handling ...