2 of 2 DemandTrendPermanent Customer Retention Jobs in Hertfordshire

world-class CRM function, and we're looking for the right person in the right seat -someone who brings sharp thinking, strong lifecycle experience, and a genuine passion for customer retention and loyalty. As our CRM & Marketing Automation Manager, you'll own the full customer journey - ensuring we have 100% comms coverage across all lifecycle stages … Operations team, including a dedicated CRM Marketing Operations Manager who will handle campaign setups, tagging, tracking, and technical execution. This allows you to focus on what matters most: strategy, customer impact, and business growth. You'll thrive here if you're resourceful, commercially minded, and love building intelligent marketing journeys that convert, retain, and delight. We're mid-flight … but can also help lead the charge in embedding best-in-class CRM thinking across the organisation. What You Will Do Lifecycle Marketing Strategy -Define and execute the full customer lifecycle strategy across onboarding, engagement, retention, churn prevention, win-back, and reactivation. You'll identify key lifecycle moments and build targeted campaigns that maximise player value. More ❯

experienced and dynamic Global Head of Marketing to lead our marketing efforts across multiple regions. This role will be responsible for developing and executing comprehensive marketing strategies that drive customer acquisition, engagement, and retention for both our consumer app users and B2B clients. The ideal candidate will have a deep understanding of digital marketing, brand positioning, growth … B2B segments. Own global brand positioning, messaging, and storytelling to establish a strong market presence. Develop go-to-market strategies for new product launches and regional market expansions. Lead customer acquisition, retention, and lifecycle marketing strategies for consumer app users and B2B clients Oversee digital and traditional marketing campaigns, ensuring brand consistency and performance optimization. Drive demand … and analytics to measure campaign effectiveness, optimize marketing spend, and drive ROI. Lead and mentor a team of marketing professionals across multiple regions. Collaborate closely with product, sales, and customer experience teams to enhance the user journey and maximize conversions. Identify and establish strategic partnerships to expand brand reach and market penetration. Stay ahead of industry trends, emerging marketing More ❯