6 of 6 Permanent Customer Retention Jobs in Hertfordshire

Customer Experience Account Manager

Location
Hemel Hempstead, Hertfordshire, United Kingdom
provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa … business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products. Maintain excellent customer retention ...

Operations Manager

Hiring Organisation
Pavion
Location
Hemel Hempstead, England, United Kingdom
ensures team members meet them, via training and mentoring. Develops a relationship with the decision makers of customers and promotes the company to increase customer retention and customer satisfaction. Monitors programmes progress and reports this in regular meetings with managers and any stakeholders funding the programme … site walks, client risk analysis and health & safety risk assessments, to enable the company to provide a professional and cost-efficient service. Oversees customer orders internally and coordinates the procurement of materials, supplies and services, and controls timely delivery to jobsite, with your team. Determines, from review of various ...

Merchandise Analyst

Hiring Organisation
Signet Jewelers
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

CRM Implementation Manager

Hiring Organisation
Blue Pelican Consulting Limited
Location
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building … optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information ...

Managing Consultant - FS - Digital Trust and Cyber Security

Hiring Organisation
PA Consulting
Location
Pimlico, Hertfordshire, UK
Employment Type
Full-time
trusted advisor in digital trust, cyber security, and resilience consulting. Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector. Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes. Cyber Security, Digital Trust & Compliance Expertise ...

CRM & Commercial Analytics Specialist

Hiring Organisation
KWS Saat
Location
Royston, Hertfordshire, United Kingdom
Salary
£ 60 K
passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you’ll play a pivotal part in shaping our customer journey strategy … optimising our CRM systems to support marketing and sales excellence. As our CRM & Commercial Analytics Specialist, you will: Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey. Collaborate with the Digital Marketing Executive and cross-functional ...