1 of 1 Permanent Customer Segmentation Jobs in Hertfordshire

Senior Technology Lead - (Billing and Customer Experience

Hiring Organisation
Affinity Water Limited
Location
Hatfield, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£80,000
Were looking for an experienced technology practitioner to lead the technology readiness activities within our flagship Customer Transformation Programme. The programme will transform our customer experience and replace legacy billing and debt platforms over the next 2 to 3 years. Initially in this role youll lead the build … transition into and throughout the mobilisation and build phases in 2027. Key Responsibilities Lead technology readiness planning, governance, and delivery Own key outputs including customer segmentation and migration strategy, data cleansing, testing, and environment readiness Manage internal and external teams within a complex programme environment Oversee budgets, supplier ...