1 of 1 Permanent Customer Segmentation Jobs in Hertfordshire

world-class CRM function, and we're looking for the right person in the right seat -someone who brings sharp thinking, strong lifecycle experience, and a genuine passion for customer retention and loyalty. As our CRM & Marketing Automation Manager, you'll own the full customer journey - ensuring we have 100% comms coverage across all lifecycle stages, from onboarding … Operations team, including a dedicated CRM Marketing Operations Manager who will handle campaign setups, tagging, tracking, and technical execution. This allows you to focus on what matters most: strategy, customer impact, and business growth. You'll thrive here if you're resourceful, commercially minded, and love building intelligent marketing journeys that convert, retain, and delight. We're mid-flight … but can also help lead the charge in embedding best-in-class CRM thinking across the organisation. What You Will Do Lifecycle Marketing Strategy -Define and execute the full customer lifecycle strategy across onboarding, engagement, retention, churn prevention, win-back, and reactivation. You'll identify key lifecycle moments and build targeted campaigns that maximise player value. 100% Customer More ❯