1 to 25 of 37 Permanent Customer Service Jobs in Hertfordshire

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Field Service Engineer, Medical Surgical AV Systems Basic Salary £42,000 to £45,000 On Target Earnings £51,500 Company Car Bonus £6,500 Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - Field Service Engineer, Medical Surgical AV Systems Following expansion … they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

looking for a Technical Aftersales Coordinator to join a well-established business in a varied role offering exposure to customer service, administration, operational processes and technical support. You will work alongside a supportive team, with the opportunity to develop your knowledge and contribute to improving the service provided to service partners. Responsibilities: As a Technical Aftersales Coordinator you will... Manage service-related enquiries and claims, ensuring they are processed accurately and in line with company procedures. Investigate customer issues, review technical information and coordinate appropriate solutions. Provide support to customers and external partners ...

well established and growing MSP in the North London area. This role pays between £60,000 - £75,000 and will be split between customer sites & the Potters Bar HQ. To be considered for this position, you MUST have previous experience working for MSPs within a customer-focused role. … deployment projects. As an experienced IT Consultant, you will provide complete project life cycle consultancy covering pre-sales, scope of work, proof of concept, customer onboarding, customer auditing, technical designs, project delivery, documentation & post-project support. As an experienced IT Technical Consultant, you will have a wide-ranging ...

+ Excellent Benefits! Contract: Full time, Permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years’ service Ready to take … Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we’re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn’t stop at our customers. We’re just as focused on our team! Due to continued business growth ...

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. Interested in this role You can find all the relevant information in the description below. We are currently recruiting on behalf of a well-established … maintenance, and support services for CCTV systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative ...

Acrelec UK & Odema LTD are part of a global technology company focused on digital transformation solutions to help deliver innovative resolutions for Quick Service Restaurants (QSR), Hospitality and Retail Verticals. For over 20 years we have worked in partnership with some of the world’s largest companies. … member of the UK Operations team, you will be responsible for tracking and co-ordinating a number of Acrelec’s customer deployment plans (customers typically deploying between 50 – 500 sites over several months) with the core objective of ensuring that every single store installation is completed on time ...

Role: Multi-Skilled Security Engineer Job Purpose: To install, maintain, service and repair a range of electronic security systems, ensuring all equipment operates reliably and meets customer requirements. Key Responsibilities: Install, service and maintain CCTV, intruder alarms, access control and door entry systems. Diagnose and resolve faults … across a range of security systems. Carry out planned preventative maintenance and reactive call-outs. Complete commissioning, system testing and handover documentation. Provide excellent customer service and professional technical support. Ensure all work complies with relevant health and safety requirements and industry standards. Essential Requirements: Proven experience ...

role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills, excellent communication and people skills, often … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

Service Engineer, CT Imaging Systems Scanners ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £60,000 Full Product Training Pension Healthcare Phone, Laptop Holidays … Role – Service Engineer, CT Imaging Systems Scanners This market leader seeks to recruit a technically motivated and customer focused Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated CT imaging systems. Your Background – Service Engineer, CT Imaging Systems ...

with minimal training and supervision. The Role Working within a small, busy support function, you will be responsible for resolving IT issues through the service desk, supporting users across the business, and assisting with escalated incidents. Key responsibilities will include: Providing 1st and 2nd line technical support Managing … ticketing system Supporting escalated technical issues Delivering support via phone, email and desk-side assistance Carrying out routine IT administration tasks Maintaining excellent customer service standards Supporting the wider IT team during a busy operational period Assisting with Microsoft 365 and Windows-based technologies Technical Environment Microsoft ...

Security Service Technician Summary The Service Technician will install, maintain, service, troubleshoot, and support advanced electronic security systems across enterprise customer environments. The role combines reactive service support, planned preventative maintenance (PPM), system upgrades, and the delivery of small works projects. The successful candidate will … possess strong technical knowledge of enterprise access control, CCTV, intrusion detection, and integrated security platforms while delivering exceptional customer service. This role includes both field-based and technical support responsibilities, ensuring systems operate efficiently, securely, and in line with customer requirements. Essential Duties and Responsibilities Attend reactive service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

reliable operation of end-user technology and local IT services while supporting business continuity and a positive employee experience. The role requires a strong customer-service mindset, effective communication and problem-solving skills, and the ability to work independently while operating within Boston Scientific's global IT standards … requirements, and processes. Key Responsibilities • Provide first- and second-line IT support to onsite and remote employees across the UK&I, resolving incidents and service requests within agreed service levels. • Act as a key local IT point of contact, taking ownership of technical issues through to resolution ...

meetings, presentations and business-critical events. Deliver desk-side, remote and walk-up IT support, ensuring a positive end-user experience. Manage incidents and service requests through an ITSM platform, taking ownership through to resolution. Configure, deploy and maintain end-user devices, supporting onboarding, offboarding and hardware refresh activities. … Identify recurring technical issues and contribute to problem management and service improvements. Work collaboratively with infrastructure, security and other technical teams to resolve complex issues. Support Digital Employee Experience initiatives, helping improve the reliability, usability and performance of workplace technology. Essential Skills & Experience Previous experience in a 1st/ ...

toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Role summary As a Field Service Engineer at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial … healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation. Territory/ideal location: Derry/Londonderry, Northern Ireland Please note that relocation package is not offered. ...

support experience. Working knowledge of Active Directory or Entra ID. Exposure to Microsoft Defender or related endpoint-security tooling. Basic networking knowledge. Strong customer service, communication and troubleshooting skills. Experience supporting remote or multisite users. The ability to travel occasionally within the UK. Why You Should Apply: Work ...

Developed Vetting (DV) Cleared Infrastructure Engineer looking for a role where you can work across project delivery, service transition and operational support within a major Defence programme? Join a team of infrastructure professionals delivering and supporting secure messaging and infrastructure platforms operating within highly classified environments. Based on site … maintenance activities. A proactive approach to taking ownership of work and delivering against objectives. It would be great if you had: Knowledge of ITIL Service Management processes and practices. Accreditation to MCP level or equivalent. Experience of Infrastructure-as-Code or server infrastructure automation concepts. Experience supporting secure messaging ...

internationally to support project delivery and client requirements Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes Identify, diagnose, and resolve technical issues … functionality to ensure an intuitive and reliable end-user experience Complete commissioning documentation, test records, and system sign-off reports accurately Support system demonstrations, customer handovers, and end-user training where required Build positive relationships with customers and act as a professional technical representative of the company on site ...

team, you will play a key role in ensuring the smooth running of day-to-day operations, supporting pricing requests, managing quotations and keeping customer and contract information up to date. No previous experience is required, as full training will be provided. The ideal candidate will be organised, detail … Providing administrative support to the sales team. Managing partner deal registrations through email and online portals. Assisting with pricing requests and gathering costs for customer quotations. Supporting internet and data connectivity pricing enquiries. Reviewing contract renewals, obtaining pricing and preparing quotations. Monitoring and updating renewal information within ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … hourly rateExclusive discounts on Sony productsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

future of technology delivery, champion AI-enabled software development and lead a growing IT function that engineers all internal IT systems and their customer portal. This role would suit an experienced technology leader who combines strong people management skills with a solid understanding of software engineering, AI tools … service operations. An interest in, and knowledge of, AI is essential. Along with an inquisitive mind, a thirst for learning and somebody who can evolve with the technology that is being developed. Salary - £60,000 - £80,000 depending on experience, benefits include: Profit-sharing scheme Enhanced pension Private medical ...

Typically, this person will be responsible for the installation, servicing, maintenance, and fault-finding of CCTV and Access Control systems across commercial and industrial customer sites throughout North London, Hertfordshire, and Essex. Duties and Responsibilities of the Security Engineer: Installation and commissioning of CCTV and Access Control systems. Carrying … planned preventative maintenance visits. Diagnosing and rectifying faults on security systems. Completing service reports and relevant documentation. Providing excellent customer service whilst attending client sites. Participating in the company call-out rota and responding to emergency breakdowns. Ensuring all work is completed in line with industry standards ...

role would suit an experienced technology leader who combines strong people management skills with a solid understanding of software engineering, AI tools and IT service operations. Salary - £70,000 - £80,000 depending on experience, benefits include: Profit-sharing scheme Enhanced pension Private medical insurance Life insurance and income protection … business processes Taking ownership of day-to-day IT operations, application performance and incident management Managing outsourced IT providers and specialist suppliers against agreed service levels Working with senior stakeholders to shape technical direction and drive continuous improvement We're looking for someone who can combine effective team leadership ...