1 to 25 of 73 Permanent Customer Service Jobs in Hertfordshire

Customer Account Coordinator Pitstone, Tring, Hertfordshire £ Competitive Benefits: 5% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidise canteen Skills: Customer Service, Excel, Communication … If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As a Customer Account Coordinator at Safran Electrical & Power you will responsible for delivering world-class customer service to our global Aftermarket customers. The role … holder will be responsible for managing the daily interaction with our customers, maintaining and enhancing customer relationships in order to meet organisational and operational objectives. Manage the daily interaction with a selection of regional Aftermarket customers Deliver front line business support and order management between Safran Electrical & Power and more »

our range of flow control products. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and the ability to deliver exceptional customer service in the field. Key Responsibilities: On-Site Technical Support: Provide on-site technical support and troubleshooting for flow control products, including valves … regulators, and other related equipment. Customer Interaction: Interact with customers to diagnose issues, answer technical questions, and provide guidance on product usage and maintenance. Installation and Commissioning: Assist with the installation and commissioning of flow control products at customer sites, ensuring proper setup and functionality. Product Maintenance: Perform … Training: Conduct training sessions for customers and end-users on the operation, maintenance, and troubleshooting of flow control products. Documentation: Maintain detailed records of service visits, including issues encountered, solutions provided, and any parts used. Technical Advice: Provide technical advice and recommendations to customers and internal teams regarding product more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to … practice managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to … week training period. What youll do Everything you do makes an impact to our customers; therefore, we want you to provide an unrivalled customer experience. The role is varied and will see you support our customers with a number of queries and problems, and you will be responsible for more »

Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbound general customer service calls. You will act as the first point of contact for my client and use their CRM/IT system to log calls and more »

The Role As the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE’s internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE’s customer base 24x7. You will be central to the service desk operation with excellent technical skills combined with first class customer service. Travel to customer sites may be required on an ad hoc basis. **Please note - This is a 24/7 vacancy which is a shift … as outlined in CAE’s Standard Operating Procedure (SOP); Troubleshooting, diagnosis and resolution of IT issues both hardware and software; Providing regular feedback to customer regarding the status of their tickets; Providing exceptional communication between the service desk, end users and resolver groups; Meeting and exceeding customer more »

assigning workloads to the team members Working closely with the team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to … deliver excellent levels of individual/team performance and customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own … risks and areas for improvement Providing communication and follow up to ensure employees are fully informed of all new information related to products, procedures, customer needs and company related issues, changes, or actions At all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive more »

Field Service Engineer Salary dependent on experience Based at Welwyn Garden City moving to Elstree September 2024 full UK driving licence Full time Job purpose: The Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the … that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service users homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the … all necessary parts are replenished each day. ensure the vehicle safety check and the van check sheet are done each week Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge more »

Ready to level up your IT support career? Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team! What you'll do: Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those … pesky IT gremlins for a variety of clients. Champion our users: Deliver exceptional customer service, making a real difference in their workdays. Learn and grow: Collaborate with our talented team, expanding your knowledge and boosting your career potential. Juggle tasks like a pro: Provide support via phone, remotely … natural communicator: You can explain technical concepts clearly and put end users at ease. Is always willing to go the extra mile for the customer Your technical toolkit should include: Mastery of: Windows 10/11, Office 365 administration, Active Directory, and Networking. Bonus points for: Experience with Windows more »

Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »

Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbou... more »

Job summary We are looking to recruit two dynamic part-time Senior Administrators who will assist us in providing an efficient and effective service for all our patients. The successful candidates will have excellent customer service and communication skills, together with the ability to supervise the reception … posts. This is a job share role that will cover both am and pm shifts. JOB SUMMARY: To provide an excellent reception and administrative service to patients and the wider primary care team under the guidance and direction of the Operations Manager. You will have specific administrative responsibilities, be … GCSE English C or above GCSE Mathematics C or above Desirable IT qualification Clinical audit skills qualification Experience Essential Experience of working in a Customer Service setting, preferably within a General Practice. Proven supervisory skills. Desirable Experience of using clinical software. Experience of training staff. Disclosure and Barring more »

a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »

is to partner with our clients and tailor their IT strategy. Driven by our vision to become one of the UK's premier Managed Service Providers (MSPs), we're dedicated to expanding our product offerings and client base. However, our ultimate priority remains delivering top-tier technological solutions that … dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us … technical users You enjoy working as both a part of a team and leveraging the expertise of others to solve problems You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email more »

Field Service Engineer, Nuclear Medicine Imaging Systems Overall Earnings of £75,000 Basic Salary £50,000 - £60,000 Bonus 10% Car Allowance £7,200 Pension Healthcare for Employee and Family Home Office Set Up Genuine Opportunities for Career Progression The Role - Field Service Engineer, Nuclear Medicine Imaging Systems … Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced nuclear medicine imaging systems. Your Background - Field Service Engineer, Nuclear Medicine Imaging Systems To be considered for this … exciting role, you must be able to demonstrate: A strong background working in a field service or technical support role, gained within a medical imaging environment Experience of repairing nuclear medicine or PET-CT medical imaging systems Qualified in electronics or another relevant technical discipline Impeccable customer service more »

Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Architects, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service Location: Hertfordshire office Remuneration: Up to £38,000 + uncapped commission OTE £44,000 Benefits: Full Benefits Package The role of the … Contractors, Plumbing Installers, Main Contractors, Regional Developers, Housebuilders, Mechanical Contractors, Mechanical Consultants, Architects, Internal Sales, Internal Account Manager, Account Management, Account Manager, Business Development, Customer Service more »

Complaints Handler/Customer Engagement & Insight Officer Hemel Hempstead (Hybrid/Smart Working) Salary up to £35,212 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join … our Customer Services department. As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction. Thrive is proud to deliver flexibility for employees to … out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team. Updating and sharing complaints dashboards with the business to ensure complaints more »

Service Desk Engineer St Albans - £32,000 Benefits : PAID FOR certifications BONUS scheme (annual) Training and development scheme tailored to you! Annual pay reviews Onsite parking Generous pension scheme 20 days holiday + 8 Bank Holiday (rising with service) Technologies you will use and experiences you will have … Windows Server support and administration Office365 support Network troubleshooting and support 1st/2nd Line IT Experience Active Directory Full UK Driving Licence Role : Service Desk Engineer Location : St Albans Salary : £25,000 - £32,000 My client is a prominent Managed Service Provider in search of a Service … Engineer who embodies a strong work ethic, a friendly demeanor, and a commitment to ongoing learning and growth in their next role. As a Service Desk Engineer, you will collaborate closely with Senior IT Support Engineers both face-to-face and remotely, enhancing your expertise through dedicated training sessions more »

We are currently recruiting for one of the UK’s Leading FMCG companies for the role of a Service Improvement Analyst . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users … on any device! What You Can Expect Type - FTC until June 2025 Location - Watford (Hybrid) Salary - £37,000 Industry - FMCG Main Responsibilities as a Service Improvement Analyst Continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. Become responsible for optimising the customer experience … and delivering high standards of customer satisfaction and continually enhancing processes. Work on projects related to projects improving Customer Operations performance. Experience & Skills Required Strong experience with service and process improvements Experience in the Retail/gaming/gambling. Demonstrable experience in process improvement methodologies (e.g. Lean more »

IT Support Engineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to more »

IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role … in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … Achieving designated KPIs Escalating IT issues to the appropriate senior personnel when necessary. Undertaking small to medium-sized IT projects as instructed by the Service Desk Manager. Maintaining up-to-date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to more »

Field Service Engineers Required - Immediate Start!!- Home Based (Commutable from Watford, Ealing, St Albans, Harrow, Luton, Hemel Hempstead & Surrounding Areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist … vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

is. What will you be doing? The People Operations team provides administrative and advisory support to our UK Business and through our focus on service excellence underpinning our overall strategy and vision. Customer centric we are consistently looking for ways to exceed expectations of our people across the … business with the service we deliver. This role supports the Assistant Manager in the smooth running of the team with a focus on governance, effectiveness, and service excellence. You will work closely with other People Operations teams and internal stakeholders and will have some oversight of our external … accurate records to evidence controls are working. You will be perceived as reliable, credible, and commercial with a focus on delivering high levels of customer service. As a member of KPMG, will be expected to always demonstrate the Firm’s values. You will be a key member of the more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience … Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the delivery of … customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from more »

D365 Developer (CE) Willmott Dixon are looking for an experienced D365 Developer (CE) with solid, hands-on experience of customisation development of Dynamics 365 Customer Engagement (D365 CE). You may well also have some experience of delivering Power Platform services using the suite of Microsoft's Power Apps … canvas and model driven apps. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience of Implementing Dynamics 365 (CRM) solution: Customer Engagement (Sales, Customer Service, Marketing) A good understanding of sales, marketing, business processes and how they relate to D365. Web Resources/… values and behaviours, Willmott Dixon could be the place for you! * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »

This is an excellent opportunity for an experienced field service engineer where you will play a vital role in helping to deal with the demand of work, get great training and earn with overtime. This is a customer facing role that requires strong communication, technical ability and delivering … tasks using PDA software provided. Advise line manager and scheduling department if you will have a problem getting to a job allocated to ensure customer is informed and advice why this event has occurred. Ensure customers are contact first thing with ETA and keep up to date of any … used in line with procedures to complete a task ensuring at all times parts are pre-paid when dealing with an end-user; Excellent customer service at all times and discuss with customer on all recommendations onsite including service plans and upgrade options and note these more »