1 to 25 of 34 Permanent Customer Service Jobs in Hertfordshire

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday Friday, 9am 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will … part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base ...

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated … customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced … support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service ...

Code: MJ2243 Administrator Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client … experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients. As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent ...

Hempstead Salary: £21,157.50 - £24,784.50 + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. … Tasks: Support your customer base by managing and exceeding expectations. Identify and create opportunities that benefit your customers. Making sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate. Handle both incoming and outgoing customer ...

sites + office support Salary: Up to £31,000 + mileage + benefits Type: Full-time, Permanent Hemel Hempstead The Opportunity A growing Managed Service Provider is looking for an IT Support Engineer to join their technical team, supporting a range of multi-site customers across the region. This … hands-on technical work. You'll support end users, maintain client infrastructure, and play a key role in delivering a high level of customer service. A great opportunity for someone looking to develop their technical skills within a varied MSP environment. Key Responsibilities Support & Service Desk Provide ...

successes. Offering a supportive culture with tailored training opportunities to help you develop your skills and advance your career. Key responsibilities will include: Managing service tickets via the internal system. Liaising with clients to ensure their IT requirements are met. Recommending, implementing, and supporting new technologies suited to client … desk environment. 2–3 years’ experience in IT support within the managed services sector. Full UK driving licence and access to own vehicle. Excellent customer service and communication skills. Strong attention to detail and ability to learn quickly. A proactive attitude with a passion for learning new technologies. ...

working environment, with regular social events and a strong focus on employee development through tailored training and progression opportunities. Key responsibilities: Handling and resolving service tickets through the internal helpdesk system Communicating with clients to understand and meet their IT needs Supporting, recommending, and implementing appropriate technology solutions Ensuring … years’ experience in IT support within a managed services setting Full UK driving licence and access to a vehicle Excellent communication and customer service skills Strong attention to detail with the ability to learn quickly A proactive mindset and enthusiasm for new technologies Ability to work effectively within ...

Good understanding of Active Directory/Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune/Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central/ ...

within a merger or integration programme Exposure to ITIL and formal change management Personal qualities Strong communication and problem solving skills Excellent teamwork and customer service skills Curious, proactive and keen to learn Able to work independently and collaboratively Calm, organised and able to manage competing priorities Benefits … inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £65,000 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave : Enhanced maternity, paternity, and adoption ...

technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work … into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that ...

driving licence and a car Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary ...

products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will … Maintaining and improving the database of prospects Building quotes using a CRM tool Researching for new leads Keeping up to date with product and service information and competitor offers Upselling products and services Working with channels/partners across the region Pre-Requisites/Skills/Experience Requirements ...

portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success. Key Responsibilities Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met. Serve … updates and reports to senior management on deployment progress. Identify opportunities for process improvements and escalate issues as required. Maintain a high level of customer service while managing multiple client requests. Essential Skills Strong leadership and organisational skills with excellent attention to detail. Proven exper nce managing multiple ...

company which truly puts its people first. Reporting to the help desk manager, your duties will include: Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules) Guiding customers … Insurance after the first year. The successful candidate will ideally have 2 years application support experience. But our client is open to individuals with customer service experience or exposure to a similar background. You will also have the ability to manage a wide range of problems ...

will cover sites across West Hertfordshire including Tring, St Albans, Watford and Hemel Hempstead. You will be well-versed in Windows 11 and customer focussed, willing to go above and beyond in order to provide top quality customer service. You will be rewarded with an excellent salary … package including company vehicle, annual leave, pension scheme, team outings and many more perks! Field Engineer – Key Skills: Positive, Proactive can-do attitude Exemplary customer service skills Windows 11 Support covering Desktops, printers, scanners and servers Full UK Drivers Licence Field Engineer Due to the volume of applications ...

feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching … learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected ...

must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance … changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years’ similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...

iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality ...

laboratory precision. We’re proud to be a UK-based company with a strong technical foundation and a reputation for quality, innovation, and expert customer support. Now, we’re growing our commercial team and looking for a talented Inside Sales Representative to join us. About the Role … Inside Sales Representative, you’ll play a key role in driving business growth. You’ll respond to customer enquiries, qualify leads, prepare quotations, and support our field sales and engineering teams. If you’re curious about technology, confident communicating with customers, and enjoy seeing your efforts translate into real ...

Monday - Friday 9.00-5:30 Office based Excellent commission structure We are working with an award-winning company with a national presence and established customer base across the UK. They provide IT solutions to businesses of all sizes and are growing at an impressive rate. If you are experienced … business development and sales, motivated by winning new business, developing a client sales pipeline, building on existing customer relationships and earning uncapped commission in a high-performance sales environment, this is an exciting opportunity! We're supporting a fast-growing technology business looking for a driven Business Development Manager ...

Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/ ...

overnight batch issues as part of a team rota (during working hours) Incidents: Investigate and resolve incidents, some of which may require development work Service Requests: Handle various tasks that typically do not require development Change Requests: Develop small to moderately complex system enhancements Projects: Contribute to larger-scale … Financial Accounting), CO (Controlling), MM (Materials Management), SD (Sales and Distribution), PP (Production Planning) Nice to have: QM (Quality Management), LE (Logistics Execution), CS (Customer Service) Knowledge of SAP S/4HANA Awareness of the key differences between SAP ECC and S/4HANA from a BW perspective ...