deployments, installs, moves, adds, and changes as designated by the Service Management Team. Ensure effective resource management: Forecast and identify required resources within Operations proactively. Champion a customer-centric approach: Handle all interactions with empathy, professionalism, and a focus on delivering outstanding customer experiences. Build and maintain relationships: Develop strong relationships with key More ❯
Bachelor's degree in IT, computer science, software engineering, or a related field. Experience: Proven experience managing IT infrastructure and services with proven experience working in a customercentric environment with real-world guest interaction. Able to fully grasp the guest and operational impact and interplay with IT systems. Networking: Proficiency in computer networks, network administration More ❯
for dissatisfied customers, you will own, investigate, and understand our customers concerns to turn around a complaint to bring satisfaction and resolution. You will need to be customercentric, enthusiastic, resourceful, and motivated with a can-do attitude and a drive for continuous improvement. Complaint Handling and Resolution: You will work with contact centre, operations and More ❯
needs and company capabilities. Represent the company at industry events, networking opportunities, and client meetings. Provide regular progress reports and market insights to senior leadership. Maintain a customer-centric approach, ensuring client satisfaction and long-term partnership development. Key Requirements: Proven experience in business development, sales, or partnership management within the social housing, construction, or maintenance More ❯
