16 of 16 Permanent IT Manager Jobs in Hertfordshire

We are seeking an IT Service Operations Manager. The IT Service Operations Manager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The … manager ensures that systems, networks, and applications perform effectively and align with both business goals and user requirements. Additionally, this position is instrumental in leading service improvement initiatives, providing guidance to junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall … Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing tickets, including prioritising based on business impact, and maintaining accurate records for ticket status, types, and priorities. Manage escalations from 1st and 2nd line support teams, ensuring timely and More ❯

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point … for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery process and implement More ❯

people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the … each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Senior IT Continuity (Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced … meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry's best practice. Our mission is to deliver services that matter, achieve, and sustain operational excellence. You will be at the heart of More ❯

We have an exciting opportunity for an IT Service Manager to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance our customer experience. … As the IT Service Manager you will be responsible for the effective delivery and performance of IT services across the Digital, HR, and Finance portfolios . This role ensures that services meet agreed service levels, support business objectives, and continually improve. You will manage the end-to-end service life-cycle, including incident, problem, and change management … and work closely with key stakeholders to ensure IT services are aligned with business needs. You will also play a key role in service transition for new solutions, ensuring smooth handover into live support and the delivery of business value. As part of a transformation programme into a standalone PLC business, this is a great time to join us More ❯

Change your job, change your workplace, change your future Ricoh Europe is looking for an experienced IT Vendor Manager to join our IT Vendor & Cost Management team. Reporting directly to the Head of IT Vendor & Cost Management, this key role is responsible for optimising and managing relationships with Ricoh's key IT vendors. The IT Vendor Manager will ensure high-quality service delivery, support contract negotiations, and lead continuous improvement within Ricoh's vendor ecosystem. If you are passionate about vendor management, contract negotiation, and driving vendor performance improvement in a technology-driven environment, this role could be your next career move. What you will be doing Build and maintain strong relationships with … key IT vendors (e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow). Serve as the primary point of contact for all vendor-related matters, proactively addressing challenges and mitigating risks. Collaborate with internal stakeholders such as IT, business units, procurement, and legal departments to align vendor relationships with business priorities. Contract Negotiation and Management: Develop and implement a robust vendor More ❯

Are you an experienced IT professional with a passion for technology-and perhaps an interest in Snowsports? Are you looking for a hands-on, impactful role where you can shape and drive the IT operations of a dynamic business? We are looking for a Group IT Manager to lead our IT infrastructure across both The … e . In this exciting role, you'll have the autonomy to innovate and implement changes that support our business and industry needs. We're seeking a well-rounded IT expert who thrives in a fast-paced environment, with the ability to manage multiple systems and foster a proactive, team-focused approach. This is a 6-month fixed-term … has the potential to be made permanent. Location : Multi-site working between The Snow Centre, Hemel Hempstead, and Chill Factor e , Manchester Purpose of the Role As the Group IT Manager, you will be responsible for overseeing the entire IT infrastructure across both sites. You'll drive critical projects, optimise systems, and lead technological advancements, ensuring alignment More ❯

Job Title: Project Manager Location: Borehamwood + Hybrid Salary: up to 55k DOE Duration: Permanent Benefits: 22 days AL rising to 25 + BHs + Company pension + Birthday off Training: A career defined training path with vendor specific accreditations. We are looking for an experienced Project Manager to oversee a variety of projects across our extensive customer … timelines, and resource utilization. - Provide leadership and guidance to project team members. Preferred Skills, Experience and Qualifications: - Experience working within a Managed Services Provider - Proven experience as a Project Manager or similar role - Strong organizational and time management skills - Excellent communication and interpersonal skills - Proficiency in using project management software (e.g., Zoho Projects, Microsoft Project) - PRINCE2 Practitioner, APM or More ❯

A permanent opportunity for an IT Infrastructure Manager working in a Hybrid capacity has come to market. The role is paying between £55,000-£60,000 per year and you will be working in a business with a fantastic reputation and brand. IT Infrastructure Manager Requirements Take responsibility for the Infrastructure of the organisation with an … of Microsoft products including but not limited to Intune, VMWare and Azure. You will need to have M365 and Azure Admin skills. Have worked with Cisco switches. Help with IT budget setting. You will have a degree in an IT related field. ITIL Foundation is a nice to have. Relevant technical certifications. There is an extensive benefits package More ❯

Job Location- Watford, UK Experience- 8+ Years Position Overview The IT Procurement Software and Security Category Manager will be responsible for overseeing the procurement process of software and security solutions, ensuring the acquisition of high-quality, cost-effective products and services that align with the company's strategic goals. This role involves managing vendor relationships, negotiating contracts, and … value of quality procurement and supplier partnerships. Leadership Establish a strategic sourcing methodology for Software and Security Category that aligns with HCLTech’s policies. Lead continuous improvement activities within IT procurement. Provide SME input to any Procurement Transformation program. Mentor junior members of the procurement team. Execution Deliver outstanding procurement benefits across cost, risk, quality, ESG, and innovation. Lead … support to tactical buyers. Confidently and completely negotiating with vendors at a high level ensuring best value and quality of services are maintained. Working collaboratively with all internal stakeholders (IT, Finance, Legal and Service Owners, etc) Category Management Define and deliver Software and Security category plan and identify appropriate sourcing strategies which generate benefits and achieve financial savings whilst More ❯

Willmott Dixon are currently recruiting for an IT Procurement Manager to join their IT team. This role can be done remotely but may require travel for meetings to our head office in Letchworth Garden City, or to other locations as needed, according to business needs. This is a fixed term contract role (9 to 12 months FTC … . The IT Procurement Manager is responsible for overseeing procurement processes, managing vendor relationships, and ensuring effective asset and licensing management within the organization. You will be involved in strategic planning, negotiation, and coordination to ensure that Willmott Dixon acquires the necessary goods and services efficiently and cost-effectively while maintaining compliance with relevant regulations and standards. The … IT Procurement Manager will ensure that Willmott Dixon realises value from their partners and suppliers' relationships, including Licence Solution Partners and other software resellers. You will also be responsible for defining and implementing internal compliance activities and reviews and responding to and managing vendor audits. Some of the duties/responsibilities within the role will include: * Providing procurement More ❯

IT Supplier Management Location: Hampstead Heath - 3 days a week Type: Full-time, Permanent Team Size: Small team leadership (1 direct reports) Salary: £65,000 + Benefits The Company We are working with a rapidly growing Global Entertainment company who are investing heavily in technology and supplier partnerships to deliver robust, scalable, and future-ready solutions across every part … of our business. You Role As an IT Supplier Manager, you'll play a pivotal role in the strategic management of their technology supplier ecosystem. You'll be responsible for defining product roadmaps, managing service quality, ensuring alignment with business objectives, and maintaining strong governance frameworks. You'll also oversee contract performance and contribute to innovation and transformation More ❯

established company with over 30 years of manufacturing experience. The business operates from its headquarters in Hertfordshire and is currently experiencing one of its most successful periods ever. The IT Manager will lead the IT function, managing a team of two technical staff members and supporting the wider organisations IT needs. This hands-on role requires … strong expertise in VMware, Windows environments, and Network Infrastructure. The IT Manager will also oversee IT projects related to system upgrades and Cyber Security Enhancements. Key Responsibilities: Manage and support the companys Windows network infrastructure, including approximately 65 desktops running Windows 10 and 11. Oversee administration and support of two VMware vSphere ESXi hosts running seven Windows … environment and networking technologies including routers and switches. Support and maintain the bespoke ERP system developed in VB.NET, C#, and Java for order tracking. Lead and participate in IT projects including: Installation, configuration, troubleshooting, administration, and support of VMware and virtualized environment backup and recovery. Upgrade from Windows 10 to Windows 11. Maintain Cyber Security Plus accreditation and manage More ❯

IT Business Relationship Manager Hertfordshire - Office based £50,000-£55,000 Are you a commercially savvy IT leader who thrives in a fast-paced, consumer-driven environment? Looking for a business where you can make a real impact at both local and global levels? The Advocate Group is proud to be partnering with a leading international food … and drink business, seeking an IT Business Relationship Manager to bridge the gap between UK operations and global IT strategy. This is a pivotal role where you’ll be the face of IT for the UK, delivering key projects, driving alignment, and ensuring that local business goals are supported through technology. The Role Act as the … strategic IT partner to UK business units, translating global IT strategy into effective local execution Lead and develop a small, capable IT team while ensuring smooth day-to-day operations Champion the delivery of local and global IT projects – including SAP integrations, automation, cloud migration, and more Collaborate cross-functionally with stakeholders, vendors, and Group IT More ❯

IT Business Relationship Manager Hertfordshire - Office based £50,000-£55,000 Are you a commercially savvy IT leader who thrives in a fast-paced, consumer-driven environment?🖥️📦 Looking for a business where you can make a real impact at both local and global levels?✔ The Advocate Group is proud to be partnering with a leading international food … and drink business, seeking an IT Business Relationship Manager to bridge the gap between UK operations and global IT strategy. This is a pivotal role where you’ll be the face of IT for the UK, delivering key projects, driving alignment, and ensuring that local business goals are supported through technology. The Role Act as the … strategic IT partner to UK business units, translating global IT strategy into effective local execution Lead and develop a small, capable IT team while ensuring smooth day-to-day operations Champion the delivery of local and global IT projects – including SAP integrations, automation, cloud migration, and more Collaborate cross-functionally with stakeholders, vendors, and Group IT More ❯

This is an excellent role for an Information Technology Manager who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role. Some of your duties will include: Providing support for users based on-site and at remote locations throughout the UK Managing busy helpdesk function and … overseeing calls from users requiring IT support Solving problems at 'first call' where possible or co-ordinating engineering support for users Producing job sheets and allocating work to be completed to team of field based engineers Providing support for hardware, software, services, tablets, Androids and Window phones Tracking jobs being completed on system from instigation point through to successful More ❯

IT Operations Manager (FTC Maternity Cover) Location: St. Albans, United Kingdom Posted on: Heute Job Requisition ID: JR117650 As the Electronic Data Interchange (EDI) Operations Manager, you will provide first and second level technical support across Europe and work directly with our managed services provider, 'OpenText'. You will respond to and collaborate with customers, resellers, and … to the EDI platform. Key responsibilities include: Coordinating with internal units to define EDI implementation plans for new and existing transaction sets. Troubleshooting and resolving issues promptly. Collaborating with IT teams to support and improve software and system architecture. Enhancing automation platforms to increase efficiency. Identifying and closing gaps in EDI processes and data communication. Testing EDI transactions with More ❯