11 of 11 Permanent Service Management Jobs in Hertfordshire

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service ...

summary We are recruiting for a Head of Digital Operations who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. East and North Hertfordshire NHS Trust is seeking an experienced and forward-thinking Head of Digital Operations to lead the delivery … values during your recruitment process and beyond! Main duties of the job The postholder will oversee day-to-day IT operations, including service desk, infrastructure, networks, and end-user computing, driving high standards of service delivery and user satisfaction. Working closely with clinical, operational, and executive teams ...

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL … practical experience applying ITIL principles in a live service environment. • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments. • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models. • Proven ability to build trusted customer relationships ...

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager ...

specialist infrastructure team. You will play a key part in shaping monitoring capability, improving operational resilience, and supporting both project delivery and live service within a highly governed environment. The role requires strong expertise in enterprise monitoring tools and infrastructure architecture, with the ability to influence technical direction, support … timelines for implementation tasks Ensure all team activity is fully documented in line with governance and operational standards Provide regular progress updates to Project Management to support delivery tracking and planning Essential Skills & Experience Strong enterprise infrastructure background with extensive operational experience Proven experience leading infrastructure or technical teams ...

Title Microsoft Build Specialist Location: Hatfield full time Hours: 37.5 per week Role Type: Permanent The Evergreen service is Computacenters solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. We achieve this by maintaining supported Operating System and Office Build … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by our core team and delivered in collaboration with our service lines. Evergreen is a global service delivered from ...

apply, email: A secure government programme is seeking an experienced Infrastructure Engineer to support the deployment, integration, and ongoing management of critical IT infrastructure. This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment. … software across infrastructure environments Test deliverables, document outcomes, and manage fault identification and resolution Administer, maintain, and enhance systems to improve performance and service quality Provide 2nd and 3rd line support, working within agreed SLAs Deliver tasks in line with project plans, timelines, and quality standards Maintain operational documentation ...

with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will … core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service ...

products in commercial environments. Practical experience with Agile (Scrum, Kanban). Ability to manage budgets and technical trade‐offs. IT Operations & Soft Skills IT Service Management and system admin experience. Ability to maintain IT equipment and local networks. Strong communicator with excellent stakeholder skills. Good understanding … genuinely valued. Enjoy real opportunities for professional growth, with exposure to modern techniques, industry trends, and the chance to broaden your influence across multiple service areas. Work in a dynamic, digital‐first environment that embraces experimentation, continuous improvement, and the smart use of AI and automation. Benefit from genuine ...

delivering high-quality test automation solutions and enhancements and upgrades Strong understanding of modern system, development and support best practices Familiarity with ITIL service management processes Effective communicator able to translate technical detail when communicated with stakeholders Strong leadership skills with the ability to motivate, develop, and retain … excellence in the workplace in the Best Big Companies to Work For. How to apply We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then ...

Endpoint Engineer - SCCM, Intune Akkodis are currently working in partnership with a market leading service provider to recruit an Endpoint Engineer with SME level knowledge of SCCM and Intune. The Role As the Endpoint Engineer you will help global customers keep their End User environments secure, compliant, and performing … escalations Investigate deployment failures using SCCM and Intune Own and resolve 3rd-line incidents via the Remedy queue Implement remediation activities to enhance service performance Present detailed Feature Release impact reports to Service Management and customers The Requirements Confidently understand and interpret Microsoft's roadmap for Windows ...