EMEA Quality Subject Matter Expert
- Hiring Organisation
- Bucks & Berks Recruitment PLC
- Location
- High Wycombe, Buckinghamshire, South East, United Kingdom
- Employment Type
- Permanent
High Wycombe. The successful candidate will play a critical role in enhancing product quality and customer satisfaction by analysing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and promptly addressed to improve the overall customer … region. Key Responsibilities Collaborate with cross-functional teams including Quality, Service, Field Service, and Technical Content to ensure customer needs are met. Analyse Salesforce, Oracle, and OTA data to identify potential issues affecting product performance or customer experience, including metrics such as mean time to failure. Monitor product issue ...