2 of 2 Permanent Service Delivery Jobs in High Wycombe

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customers satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified from … relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience with the 5G service. The role will involve: Order management ...