1 to 1 of 1 Permanent Service Delivery Jobs in High Wycombe

seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer's satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified … relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: • Order management • Tracking orders • Testing … and service delivery • Liaise with customers and suppliers • Business development • Escalated issue handling • Fault resolution • Progress reports • Account set up To be considered for this role, you will have the following skills and experience: • Strong communicator at all levels (oral and written) • Strong organisational skills • Ability to multi more »