Customer Service Technical Specialist
High Wycombe, Buckinghamshire, United Kingdom
Confidential
Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role … the successful candidate will be the key player post-sale, managing technical issues, requests, and change requests with finesse and coordination with both internal and third-party resources. With a solid grounding in payments technology, the individual will possess a proven track record in the payment, retail, or hospitality … industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary technical contact for existing customers, developing a deep understanding more »
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