2 of 2 Permanent Customer Service Jobs in the Highlands

Job Type : Permanent Location : Dublin Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical … support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working … include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new More ❯

you will be responsible for the management of key client accounts, along with the planning and direction of any marketing campaigns. Account Directors must take overall charge of their customer base and play an essential team-leading role by way of delegating projects and monitoring workflow. Establishing and building client relationships by way of gaining a thorough understanding of … Serve as the point of contact for customers in the given portfolio, ensuring relationships are built with key personnel. Monitor client satisfaction post sale, ensuring a high level of customer service internally. Skills & Experience: A minimum of 5 years sales experience in a sales role, specifically Managed Print or Telecoms. Proven track record of growing new and existing … business with large customer accounts Experience of being in a target driven fast-paced high reward environment Strong negotiation, influencing and overall management skills Fantastic interpersonal skills and can easily network to identify key influencers and decision makers Is a natural leader and motivator of people Uses initiative, is a team player and holds a strong work ethic. In More ❯