1 of 1 Permanent IT Support Jobs in the Highlands

IT Support Officer Hours: 40 hours per week - Days Salary - £31,000 Location: Inverness, IV2 ABOUT THE ROLE Our client is a major UK care provider (240+ care homes and 6 hospitals). The IT Support Officer role is integral to the business, based within … IT Help Desk team. Primary Responsibilities First & Second Line Support: Provide direct technical assistance and troubleshooting to employees across multiple sites, primarily over the phone. Case Management: Efficiently record, monitor, and follow up on support calls to ensure swift and accurate resolution. Escalation: Identify and manage situations ...