2 of 2 Permanent IT Support Jobs in the Highlands

care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually … growing and improving our services, which is why we are currently looking for an IT Support Officer to join our team. As an IT Support Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support ...

IT Support Officer Hours: 40 hours per week - Days Salary - £31,000 Location: Inverness, IV2 ABOUT THE ROLE Our client is a major UK care provider (240+ care homes and 6 hospitals). The IT Support Officer role is integral to the business, based within … IT Help Desk team. Primary Responsibilities First & Second Line Support: Provide direct technical assistance and troubleshooting to employees across multiple sites, primarily over the phone. Case Management: Efficiently record, monitor, and follow up on support calls to ensure swift and accurate resolution. Escalation: Identify and manage situations ...