Client Services Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Hinckley, Leicestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £33,000 - £35,000 per annum
requests and operational issues. Onboarding: Project manages the setup of new customers, ensuring they have the training and promotional materials needed to succeed. Client Retention: Organise and lead review meetings with senior client contacts, drawing up agendas and tracking actions. Reporting & Tech: Use Jira, Click … stakeholders and have the "grit" to manage multiple priorities at once. Experience: At least 5 years of total work experience, including a background in Customer Success, Account Management (non-sales), or Operations. SaaS Savvy: Comfortable working with software products and strong IT skills (especially Excel). Communication: Exceptional verbal ...