points and work collaboratively with internal stakeholders to improve services and experience. In order to succeed in this, you will need to have: ITServiceManagement experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion More ❯
points and work collaboratively with internal stakeholders to improve services and experience. In order to succeed in this, you will need to have: ITServiceManagement experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to completion More ❯
Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND-LET More ❯
