IT Support Engineer
- Hiring Organisation
- Reed
- Location
- Hitchin, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £40,000 per annum, Inc benefits
permissions. Monitor patch management, investigate failures, and apply fixes. Configure and set up workstations to company specifications. Troubleshoot and resolve issues related to Microsoft Windows OS , Office 365 , and other business applications. Manage user accounts and permissions within Active Directory and Microsoft Exchange . Support network connectivity issues …/WAN, VPN) and escalate complex problems when necessary. Assist with basic server administration and liaise with 3rd line support or external providers for advanced issues. Maintain accurate documentation of incidents, resolutions, and system changes. Provide on-site and remote support for staff at both Hitchin and London ...