2nd Line / Senior IT Support Engineer
- Hiring Organisation
- Pebble IT
- Location
- Hoddesdon, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
excellent customer service and meet SLAs. Act as a mentor to the apprentices within the support team, providing guidance, training, and knowledge sharing. Essential Skills & Experience: 3+ Years previous experience in an MSP environment. Proven experience in a 2 nd line IT support role Strong Microsoft 365 knowledge (Intune … driven environment Right to work in the UK and Full UK driving license and willingness to travel to customers sites. (Essential) Excellent communicator and interpersonal skills (key to this role) Highly Desirable: Relevant certifications (Microsoft, CompTIA, Cyber Security). Intune deployments (policies, device management, application rollout) Device deployment projects ...