1 of 1 Permanent Microsoft 365 Jobs in Hook

/restores Maintain and update support documentation Confident when liaising with suppliers and customers Occasional after-hours support for voice/network changes or M365 rollouts Requirements: Minimum 3 years' experience in a similar IT support role within an established MSP Strong analytical and troubleshooting skills with the ability … quickly identify, diagnose, and resolve technical issues Strong knowledge of M365 Exchange, Teams, SharePoint, OneDrive, Strong understanding of TCP, IP, DHCP, DNS, VLANs & Wi-Fi Excellent verbal and written communication skills Strong organisational skills with the ability to effectively prioritise tasks, manage time efficiently, and adapt to shifting demands ...