4 of 4 Permanent Problem-Solving Jobs in Horley

closure rate and SLA adherence Volume of completed change requests Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics More ❯

recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software … Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access ) Advanced Excel skills ( pivot tables, VLOOKUPs, formulas, IF statements ) Strong analytical and problem-solving skills Confident using software such as Word, Outlook and data systems/databases Understanding of the UK Energy Settlement System (desirable but not essential) What Our Is Looking … For Strong problem-solving and analytical abilities Highly organised with strong attention to detail Comfortable working independently and as part of a team Ability to prioritise tasks in a fast-paced environment Strong communication skills, both written and verbal A team player with a proactive, customer-focused approach Willingness to learn and continuously develop technical knowledge This is More ❯

Operations Technical Services Analyst Horley, Surrey - Hybrid £25k + bonus & benefits Are you technically savvy with a passion for problem-solving and first-line support? Join Stark as an Operations Technical Services Analyst and play a key role in supporting and enhancing our data systems and applications. What you’ll do: Provide technical support to operations teams Troubleshoot … reporting Champion quality, efficiency, and best practice What you’ll bring: Intermediate SQL & strong Excel (pivot tables, formulas, lookups) Familiarity with Oracle/SQL Server databases Excellent communication & problem-solving skills A proactive, organised, and collaborative attitude Be part of a supportive, forward-thinking team with real career development opportunities. Apply today and help us power smarter energy More ❯

curious, as well as customer focussed. Of course, it will also help if you’re passionate about the environment and helping people save on their energy costs! Strong problem-solving and analytical abilities Keep up to date with advances in the business area, new methods and ways of working. Strong administrative and organisational skills. Intermediate knowledge of Excel … Word and Outlook. Confident and accurate use of departmental computer systems/databases Become a valued member of a passionate and friendly family, driven by a commitment to problem-solving and data integrity. Bring your drive, enthusiasm, and a strong desire to succeed to a team where your contributions make a real impact. If you're ready for More ❯