2 of 2 Permanent CRM Jobs in Horsham

monitoring tickets for the sales team. Logging and tracking customer fault tickets, coordinating with the sales team and service desk. Quality-checking documentation and CRM entries to ensure accuracy and completeness. Managing reporting requirements, including deal and leasing progression. Overseeing departmental inboxes and allocating tasks appropriately. Handling incoming calls ...

calls and emails to LinkedIn posts and other marketing activity. You'll gather insight, track satisfaction and trends, identify opportunities for growth, maintain accurate CRM records, and work closely with internal teams to ensure customers get the best experience possible. Full training and support are provided, with ongoing opportunities … Reporting: Track engagement metrics, analyse trends, and provide actionable insights to internal teams to improve client satisfaction and business outcomes. Maintain and improve CRM records to ensure accurate and up-to-date customer data. About You: Confident communicator, comfortable engaging clients across multiple channels. Creative and flexible, with an interest ...