9 of 9 Permanent Customer Service Jobs in Horsham

technology sector as a First Line Help Desk Support. If you are looking for a career move where you will be the first point of contact for customers, understanding customer queries, incidents and service requests, supporting to ensure efficiently logged, triaged and resolved or escalated appropriately by the relevant team then this role could be for you. Read … opportunity. Day-to-day duties of the role: Act as the first point of contact for customers via email and ticketing system. Log, categorise and prioritise incidents along with service requests accurately within the service desk tool. Provide initial troubleshooting and resolution for user access issues, escalating where necessary Maintain ownership of customer issues through to resolution … progress and expected resolution times. Contribute to the knowledge base by documenting solutions, workarounds and FAQs where applicable. Assist in user onboarding and provide guidance on system functionality. Support service improvement initiatives, including feedback collection and process refinement. Required Skills & Qualifications: Good strong IT knowledge, an IT qualification would be desirable. Strong customer service and communication skills. More ❯

and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft … Azure) Strong troubleshooting skills and ability to work methodically under pressure Excellent communication and customer service skills Full UK driving licence (occasional travel to client sites may be required) If you are a motivated IT Support Engineer looking to take the next step in your career, we'd love to hear from you. Apply now with an up More ❯

parks and other designated locations Key Responsibilities: Monday to Friday : starting at 05:30 am - 37 hours per week guaranteed Safely drive and handle a 3.5T Van. Provide excellent customer service during collections Requirements: A valid UK driving licence with no more than 6 penalty points. Must live within 10 miles of Horsham Own transportation to and from More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯