Service Desk Team Lead
- Hiring Organisation
- Nextech Group Limited
- Location
- Horsham, West Sussex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutions We're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous … support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency. The Role: * Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved * Act as the first ...