Technical Support Engineer
- Hiring Organisation
- First Recruitment Services
- Location
- Horsham, West Sussex, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
seeking a proactive and technically strong Technical Support Engineer to join a small, specialist team supporting global conferencing and communication solutions. This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Technical Support Engineer responsibilities … Manage the technical support helpdesk, handling phone and email queries from global customers Provide engineering-level technical support, going beyond basic call handling Diagnose and resolve issues across audio, video conferencing, and VoIP systems Carry out system testing, configuration, and fault finding Support live conferencing environments and real ...