Digital Business Analyst
Hounslow, England, United Kingdom
Allen Lane
Allen Lane are delighted to be supporting the London Borough of Hounslow in their search for experienced digital business analysts to join the organisation on a permanent basis. As a digital business analyst, you’ll be focussed on the end-to-end user journey and will need to understand every component of process design from start to … finish. This is an exciting opportunity to join the council’s Transforming Community Experience programme and support how residents contact & engage with the council. As a Digital Business Analyst you will: Be responsible for analysis within the service design team, ensuring the council achieve a joined-up experience meeting user needs across systems and services Participate in multidisciplinary … teams carrying out research, analyst and redesign of services, applying service-orientated thinking at every stage Work with developers to get into the minute detail of the user experience journey at every level Champion the awareness of user-centred design ways of working and support service managers in improving a user-centric approach Co-design process improvements, defining new More ❯
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