Duty Manager - NOC/SOC - DV Cleared
- Hiring Organisation
- CBSbutler Holdings Limited trading as CBSbutler
- Location
- Hounslow, London, Westminster Abbey, United Kingdom
- Employment Type
- Permanent
- Salary
- £60000 - £65000/annum +£!0K Bonus
validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers … technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre . Good understanding of SOC and NOC workflows, including alert triage and escalation processes. ...