1 of 1 Permanent Service Management Jobs in Hounslow

Bupa and Patient data. To provide technical support via remote access, answering support queries and tickets onsite or via phone or email. To maintain the gold standard of Customer service for all support queries and always adhere to all service management principles. Troubleshooting network related issues around the hospital and collaborating with other teams to resolve the … proactive when dealing with user issues. Respond to enquiries from Customers and help them resolve any hardware or software problems that are within supported scope. To allocate more complex service issues to the escalations team. To arrange for external technical support where problems cannot be resolved in house. Rebuilding laptops and desktops as necessary with our gold build. Visit … lifting IT Equipment in the office or around the business. Experience working with end point security tooling. Experience with print devices and managed print services. Experience with end point management systems. Experience with Mobile Devices, iOS/Android. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all More ❯