Customer Support Lead
- Hiring Organisation
- Avanti Recruitment
- Location
- BN1, Brighton, Brighton and Hove, East Sussex, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £45000/annum
teams, you'll play an important role in ensuring customer issues are resolved effectively, support insights are shared across the business and opportunities for improvement are identified. The role also offers the opportunity to help drive greater efficiency through process improvement, automation … leading customer support teams SaaS customer support environments Support and CRM platforms such as Freshdesk, HubSpot or similar tools Support workflows, automation and process improvement Customer support reporting and performance metrics AI and automation within support environments Building effective working relationships across customer-facing and technical teams ...