1 of 1 Permanent Proactive Management Jobs in Hull

Customer Success Team Lead

Hiring Organisation
GlobalData UK Ltd
Location
Kingston upon Hull, East Riding of Yorkshire, United King, United Kingdom
Employment Type
Permanent
Leading a team focused on early-stage customer success, you will manage the global 1st year renewal cohort, ensuring structured onboarding, strong engagement, and proactive renewal management. What you’ll be doing Onboarding Programme Design & Delivery Design and own the GlobalData Healthcare onboarding programme from contract signature through … delivery across North America and EMEA Develop onboarding content, training materials and self-serve resources in collaboration with Marketing, Product, R&A and Account Management 1st Year Renewal Ownership Own and deliver against global 1st year renewal targets Build and manage the renewal calendar, ensuring proactive engagement 90+ ...