guide for consistent customer communication. Ensure customer issues are resolved within agreed SLAs. Tablet Repairs & Replacements: Track replacement tablet requests, monitor turnaround times, and liaise with the repairs/logistics team. Identify and remove blockers that delay replacements. Process & Reporting: Set KPIs and prepare monthly reports on support performance. Drive improvements in customer satisfaction and first-response times. Introduce checklists More ❯
Hull, North Humberside, North East, United Kingdom
Get Staffed Online Recruitment
guide for consistent customer communication. Ensure customer issues are resolved within agreed SLAs. Tablet Repairs & Replacements: Track replacement tablet requests, monitor turnaround times, and liaise with the repairs/logistics team. Identify and remove blockers that delay replacements. Process & Reporting: Set KPIs and prepare monthly reports on support performance. Drive improvements in customer satisfaction and first-response times. Introduce checklists More ❯
Grimsby, South Humberside, England, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
+ Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits … company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity … to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
+ Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits … company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity … to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the More ❯
