knowledge base articles . Uphold IT security policies and data protection standards. Participate in an on-call rota for out-of-hours support (including weekends on rotation). Ensure SLA compliance , driving timely resolution of incidents and service requests. Required Skills & Qualifications Proven experience in technical support/Infrastructure duties (multi-site or enterprise preferred). Strong expertise in: Windows More ❯
Driffield, North Humberside, England, United Kingdom
Principal IT
more efficient service. Take ownership of customer issues and ensure they are carried through to completion. Maintain the customer services levels as offered in the enterprise ServiceLevelAgreement (SLA) - In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately. Procure, Install, Configure, Distribute More ❯
Brandesburton, North Humberside, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
Processing leavers on our systems, including unassigning equipment and preparing hardware for the next potential user. Maintain the customer services levels as offered in the enterprise ServiceLevelAgreement (SLA) - In line with business priority. Understand the functional requirements of customers to ensure the most appropriate solution is identified, evaluated, tested and implemented - speedily but accurately. Procure, Install, Configure, Distribute More ❯
