2 of 2 Permanent Technical Support Engineer Jobs in Humberside

Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient … innovative technology solutions. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients ...

technology that underpins critical operations. Your work directly influences customer trust, system stability and the overall product experience. Key Responsibilities: Deliver 2nd line support for SaaS products. Investigate and diagnose customer-reported issues. Work with engineering to resolve bugs and improve stability. Keep customers informed with clear, friendly communication. … accurately and follow SLAs. Install and commission software on customer servers. Keep customers on the latest versions. What I'm Looking For: Experience in technical support or a similar role. Strong troubleshooting ability and quick learning. Clear communication skills. Comfortable working across multiple systems and priorities. Confident using ...