1st Line Support Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Huntingdon, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
1st Line Service Desk Analyst Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a 1st Line Service Desk Analyst to join their support team. This role will … first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft ...