Partner Success Executive
- Hiring Organisation
- Rydal Group
- Location
- Huntingdon, England, United Kingdom
tickets and recurring fault patterns before they become partner-impacting issues. • Coordinate with carrier and supplier partners where third-party escalation is required. Reporting, Insight & Commercial Enablement • Produce and present partner performance packs: ticket volumes and SLA attainment, provisioning and porting performance, MRR and margin trends, product mix, churn … indicators and end-customer base growth. • Provide partners with actionable insight — not just data — including base analysis, upsell and cross-sell opportunities (e.g. ISDN switch-off migrations, connectivity upgrades) and commercial recommendations. • Support partners in identifying growth opportunities within their own base, working alongside ...