2 of 2 Permanent IT Support Jobs in Inverness

of the UK's foremost care providers. With over 25 years' experience and more than 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an IT Support Officer to join our team. As an IT Support Officer at Barchester, you will be working as part of the IT Help Desk team to provide technical support for our employees. Your support will include assisting with problems over the phone. As … the point of contact for both first and second line support, the team interact with users from a range of departments with differing levels of knowledge. You'll be responsible for recording, monitoring and following up on support calls to ensure problems have been solved swiftly and accurately. Depending on each specific situation, you will identify when an More ❯

one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people. The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services … which is why we are currently looking for an IT Support Supervisor to join our team. As an IT Support Supervisor at Barchester, you will be working as part of the IT Help Desk team to both allocate work to the team, as well as provide front line technical support for our employees. You … weekends when needed, there is a potential need for travel and overnight stays, so a full clean UK driving licence is essential. ABOUT YOU To join Barchester as an IT Support Supervisor, you'll be a team player whose phone manner is confident and friendly. You'll have previous experience of managing a team and allocating work. You More ❯