2 of 2 Permanent Organisational Skills Jobs in Inverness

Monitor the network for potential threats or breaches and report any security incidents to management immediately. Ensure IT practices support compliance with GDPR and organisational policies. Provide general administrative support related to IT systems, equipment records, licences, supplier contracts and service arrangements. Maintain accurate records of support requests, actions … Person Specification: Proven experience in providing practical IT support. Strong knowledge of Microsoft 365 and applications, IT systems, networks, and software tools. Strong troubleshooting skills across lap tops, desktops, mobile phones tablets, printers and Wi-Fi connectivity. Familiarity with data protection laws and best practices, particularly GDPR. Ability ...

inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.Your skills and experienceExperience in Incident Management, Knowledge Management, Service Management, or Service Integration within complex multi-supplier IT environments.Strong understanding of SIAM principles, supplier governance … understanding of ITIL frameworks.Experience analysing incident trends, recurring issues, and knowledge usage metrics to identify opportunities for service improvement and increased operational efficiency.Strong analytical, organisational, and communication skills, with the ability to create and maintain high-quality knowledge articles, support documentation, and management information.Excellent stakeholder management skills ...