1st / 2nd Line Support Engineer
- Hiring Organisation
- Bristow Holland
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
person Diagnose and resolve incidents relating to Windows 10/11 and associated desktop applications Manage user accounts, permissions, and security settings in Active Directory and Entra ID (Azure AD) Administer and support Microsoft 365, including Exchange Online, Teams, OneDrive, and SharePoint Perform basic administration … Skills: Experience in a similar 1st/2nd line IT support role Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting Windows Server environments (2016/2019/2022) Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs, firewalls ...