IT Field Support Engineer
- Hiring Organisation
- Opus Perm
- Location
- Ipswich, Suffolk, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 35,000 - 38,000 Annual
primary technology presence at operational sites, covering technical support, device deployment, workplace technology and user engagement. The post-holder will work closely with the Service Desk, Infrastructure Team and third-party providers to own incidents, drive technology improvements and support a secure, modern and reliable IT environment across … twice a week. Nottingham once a month. Provide hands-on 1st and 2nd line IT support at offices, sites and remotely. Own incidents and service requests through to resolution, keeping users and the ITSM platform updated. Diagnose and resolve hardware, software, peripheral, printing, meeting-room and connectivity issues. Escalate ...