ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus More ❯
ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and problem-solving skills Ability to work under pressure and manage multiple priorities Relevant IT qualifications (e.g. CompTIA A+, Microsoft, ITIL) are a plus More ❯
working knowledge of Microsoft Desktop Operating Systems and applications is essential. Good working knowledge of Active Directory, Group Policy, Azure AD and Intune Good understanding of TCP/IP, DNS, DHCP and VLANs. Experience of using a helpdesk management system and working to SLAs. A strong desire for personal and professional development. Interpersonal and Communications Skills: Excellent customer service skills More ❯
