2 of 2 Permanent ITSM Jobs in Ipswich

rota to support critical systems out of hours.Implementing security measures to protect data integrity and confidentiality, ensuring compliance with ICT policies and regulations.Responding to ITSM tickets daily, resolving issues where possible and escalating with full details to senior engineers, Fire ICT Managers or third parties.What you will bring ...

informed and issues are managed through to resolution. You will also help build and configure devices, support user access requests, maintain accurate records in ITSM tools, contribute to endpoint compliance and security activity, and work with internal resolver groups and third-party suppliers to progress technical issues. The role offers …/11, Teams, Outlook/Exchange, Active Directory or Entra ID, endpoint management tools such as Intune or SCCM, mobile device management and ITSM processes. A degree in computer science or equivalent experience is required, along with at least one relevant certification such as MCSA, A+, Network+ or Security+. ...