1st/2nd Line IT Support Engineer (MSP)
- Hiring Organisation
- Just Recruitment Group Ltd
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
tools. Key Responsibilities: Deliver efficient and professional remote IT support Manage and resolve support tickets within agreed SLAs Configure and maintain Microsoft 365 environments (Exchange, SharePoint, Azure AD, Endpoint Manager) Install and configure Windows 11 and mobile devices Troubleshoot a wide range of technical issues, including … configuration Maintain accurate documentation of work carried out Promote and adhere to cyber security best practices Skills & Experience Required: Strong working knowledge of Microsoft 365 and Office apps (Outlook, Teams, OneDrive, Word, Excel) Experience with Windows OS installation and software configuration Familiarity with troubleshooting tools such as Event ...