Service Desk Analyst
- Hiring Organisation
- Opus Perm
- Location
- Ipswich, Suffolk, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able to work both independently ...