2 of 2 Permanent Service Desk Analyst Jobs in Ipswich

Job Details Type: Full-time, Permanent Salary: £24,000 - £28,000 per year Hours: Monday to Friday, 9:00 - 17:30 Location: Office-based Service Desk Analyst - Customer-Focused IT Support (Office-Based) On behalf of our client, a growing managed IT and consultancy provider supporting organisations across East Anglia and London, we are seeking a friendly … proactive, and customer-centric Service Desk Analyst to join their office-based support team. This is an excellent opportunity for someone who genuinely enjoys helping people, thrives on problem-solving over the phone, and brings a positive, service-led approach to every interaction. If you're confident handling a high volume of support calls and take … devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most A genuine passion for customer service and supporting others. Confidence managing a high volume of calls with patience, clarity, and professionalism. Strong communication skills with fluent spoken and written English. A collaborative mindset and eagerness More ❯

Job Details Type: Full-time, Permanent Salary: £24,000 - £28,000 per year Hours: Monday to Friday, 9:00 - 17:30 Location: Office-based Service Desk Analyst - Customer-Focused IT Support (Office-Based) On behalf of our client, a growing managed IT and consultancy provider supporting organisations across East Anglia and London, we are seeking a friendly … proactive, and customer-centric Service Desk Analyst click apply for full job details More ❯