Technical Support Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
document faults, fixes, and technical procedures Ensure cyber security best practices are consistently followed Take full ownership of support tickets through to resolution Essential Skills & Experience Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive … Word, Excel) Experience installing and configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP ...