1 of 1 Permanent Support Specialist Jobs in Ipswich

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest in … and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work under pressure and in … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of support More ❯