configurations Deliver excellent customer service and maintain strong client relationships Skills & Experience Previous experience in a 1st line/helpdesk support role (ideally within an MSP) Good understanding of Windows 10/11, Microsoft 365, and Active Directory Familiarity with remote support tools and ticketing systems Basic understanding of networking fundamentals (DNS, DHCP, TCP/IP) Strong communication and More ❯
Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most A genuine … work authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe online. What Matters Most A genuine … work authorisation and the ability to work on-site. Helpful (But Not Essential) Experience using Microsoft 365 admin tools. Basic networking knowledge (DNS, DHCP, Wi-Fi). Exposure to Windows Server environments. An interest in cybersecurity and modern IT best practices. Perks & Benefits Company pension Private health and dental care 25 days holiday + public holidays Phone allowance Commission More ❯
Job Title: IT Programme Manager Contract Type: Contract, Inside IR35 Contract Length: 6 months (Dec - May) Location: 3 days on-site in Ipswich We are seeking an IT Programme Manager with proven delivery leadership across complex, multi-year transformations within More ❯
