3 of 3 Permanent Windows Jobs in Ipswich

Service Desk or IT support role (or strong demonstrable aptitude). Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent communication skills, both technical and non-technical. Ability to manage workload ...

will have considerable customer service experience in Computer Technology and be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Office 365, MacOS, VMWare Workspace One and other desktop software. You will be able to use remote support tools to be able to troubleshoot ...

remote IT supportManage and resolve support tickets within agreed SLAsConfigure and maintain Microsoft 365 environments (Exchange, SharePoint, Azure AD, Endpoint Manager)Install and configure Windows 11 and mobile devicesTroubleshoot a wide range of technical issues, including email and client configurationMaintain accurate documentation of work carried outPromote and adhere … cyber security best practicesSkills & Experience Required: Strong working knowledge of Microsoft 365 and Office apps (Outlook, Teams, OneDrive, Word, Excel)Experience with Windows OS installation and software configurationFamiliarity with troubleshooting tools such as Event Viewer and Command PromptExcellent communication skills with a customer-focused approachAbility to take ownership ...