2 of 2 Permanent Customer Service Jobs in the Isle of Wight

environment.Specific DutiesProvide face‐to‐face and remote support to students, staff, and visitorsLog, manage, and resolve ICT incidents within defined SLAs and KPIsDeliver exceptional customer service at all timesBuild, configure, and deploy end‐user devices for staff and studentsInstall and update applications on user devicesSupport printers, projectors … exposure to a wide range of technologies while directly supporting teaching and learning through high‐quality ICT services.ABOUT YOUThe ideal candidate will be driven, customer‐focused, and enthusiastic about delivering high‐quality ICT support within an educational environment, with a strong track record of problem‐solving and delivering results.The ...

Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.Position OverviewReporting to the Campus Director … will oversee workflow/work order management, training plans, event management, hiring and performance management of their assigned CFE teams, ensuring consistent operational excellence, customer service and engineering standards across all assigned sites.Essential Job FunctionsLead a team of Manager Chief Engineers and Critical Facility Engineers (CFE) to ensure ...