1 of 1 Permanent High Availability Jobs in Isleworth

Group Incident Manager

Location
Isleworth, England, United Kingdom
financial and reputational impact. Operating as a central coordination function, the team brings together technical experts, service owners, leadership teams and external partners during high-pressure situations, ensuring incidents are managed consistently, communications remain clear, and business priorities are understood throughout the incident lifecycle. Beyond managing live incidents … incidents impacting Sky’s Aggregation Portfolios (Television, Mobile, Broadband, and Telephony) across current and future geographies. You will directly contribute to our Service Availability of 99,999 and support a world-class customer experience. You will continually review and refine group processes and performance. Act as a credible point ...